Guides

Practical guides on automating Instagram and WhatsApp messages: what the platforms actually allow, what the 24-hour windows mean, and what to check before putting AI in front of your customers.

• How to automatically reply to Instagram DMs

  What Instagram actually allows, what you need before you start, and how automatic replies work inside the 24-hour messaging window — including the rules most guides leave out.

• Automating WhatsApp for a small business

  The difference between the WhatsApp Business app and the API, what the 24-hour window and paid templates mean for your bill, and what a good automation should refuse to do.

• Why most chatbots fail at Lebanese Arabizi — and what fixes it

  Arabizi is Levantine Arabic written in Latin letters with digits for Arabic sounds. Most AI handles it badly for a specific, fixable reason. Here is what actually goes wrong.

• What to check before you put an AI chatbot in front of your customers

  A short, practical checklist: where its answers come from, what it does when it does not know, what happens to your data, and the questions that separate a useful tool from a liability.